We want your shopping experience to be as close to a "real world" experience as possible. Since you can't "check out" the product package before we send it to you, we'd like to make you feel at ease. So…we offer you a 100% Satisfaction Guarantee.
What does this mean? This means that you get exactly what you order! If you receive a product that is damaged, or is not what you ordered – Don't sweat it! We have you covered. Simply shoot us an email so that we know what's going on – and mail us the product back within 30 days, in its original packaging (unopened, of course.) We'll not only send you a refund, but we'll also refund your shipping cost (FedEx Ground).
Please check out our shipping policy. We provide tracking numbers for all shipments, and have the same guarantee that FedEx provides.
Questions? Shoot us an email or visit our Contact Page.